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Frequently asked questions about your account.
How much does online order/local pickup cost my eatery?
There is a one time setup fee and that’s it. There are no commissions or subscription fees. Eatery pays standard credit card fees as usual (see Stripe fees). Slurpalicious does not take any additional cut or fees for online pickup orders.
How much does online order/local pickup cost the customer?
Free. There is no cost to customer.
What happens if the customer needs to communicate with me for whatever reason?
There is a chat feature that allows your customers to send you questions.
Why do other apps charge 15%-20% for pickup orders while Slurpalicious is free?
Slurpalicious is built by eatery owners. We understand the margins of a restaurant and want to help eateries out. Our goal is to take small commissions only on delivery orders.
What if I have too many orders and can't handle more orders?
You can immediately reject orders, edit wait times or turn off online ordering completely.
What should I do if I want to sign up?
Frequently asked questions about the pay it forward feature
Does the eatery know if the order that comes in is a free food order or a regular payment order?
No, the eatery will not know.
Can I order free food even though I don't need it?
We hope people order free food when they really need it. If you don’t really need it, save the fund for someone who does.
When the free food order is placed, will the eatery get paid?
If I want to donate some money but I don't want to choose a particular eatery, what should I do?
How often can I order free food?
You can order free food at most once a day, twice a week up to 10 meals per person when you really need it. Then there is a 30 day wait period before you can order free food again.
Does Slurpalicious take a percentage of the donation?
No, Slurpalicious does not take any part of the donation. 100% of the donation will go to meals for people in need. The only fee incurred will be the standard credit card processing fees charged by Stripe.